Refund policy

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Refunds and Returns

At Breath Death, we stand behind the quality of our products. If you’re not satisfied for any reason, you can request a return or refund within 30 days of receiving your order. To be eligible, items must be unused, unopened, and in their original packaging. Just email us at fresh@getbreathdeath.com with your order number and reason for return, and our team will guide you through the process. Refunds are issued to the original payment method once the return is received and inspected

 

Package Protection:

Checkout+ is an optional add-on you can select at checkout that protects your order while it's on its way to you. If your package is lost, stolen, or damaged in transit, submit a claim through our self-serve Claims Portal. Once approved, we'll send a same-item replacement or issue store credit. 

 

Breath Death is not responsible for lost, stolen, or damaged packages. If you did not purchase Package Protection at time of checkout, you'll need to file a claim directly with USPS using your tracking number, and any resolution will be handled by the carrier on a case-by-case basis. 

 

Please note that Checkout+ cannot be cancelled or refunded after purchase, and coverage cannot be added to an order once it has been placed.